Send our experts a picture of the plant or pest you wish to identify, making sure it is clear, our experts will then send you back a full overview of your plant and reply to any comments you have left. Simple as that 😊.

We use experts to do our identifications. This means that we are as accurate as possible (so our care calendar works properly 🌱) but may take a little longer. We aim to have you a response within 24 hours maximum (most of the time our garden guru’s do it in minutes though) 🤩.

SmartPlant is totally free to download. We will then give you 2 free credits when you download the app and one a month after that. Credits let you chat to experts OR do identifications. Premium members get unlimited credits, find out more about premium.

All of our subscriptions are run through the respective app stores. If you would like to unsubscribe you will need to do it through either Apple or Android play stores. Click here for iOS instructions or here for Android instructions.

We are working to make it even easier for you to look after your plants as soon as you buy them.

Simply scan the barcode or QR code on your new plant’s label and add it to your plants in the app for monthly reminders 📲.

You can find out more about our Smart labels here.

We can identify and help with plants of all shapes and sizes.

🌵 Indoor 

🌹Outdoor

🌱Young

🌳 Mature

It doesn’t matter to the experts, we just want to keep them all healthy 🤓.